FAQ
When will I get my cookies?
To ensure your cookies arrive fresh and gooey, we only ship on Mondays and Tuesdays.
Orders placed before 11:00 AM (ET) on Sunday will ship that week. Orders placed after that will ship the following Monday or Tuesday. This schedule helps avoid weekend delays and keeps your cookies perfect upon arrival.
2. How long do the cookies stay fresh?
Our cookies stay fresh for up to 7 days at room temperature. For best results, keep them in an airtight container. Want to save them for later? Pop them in the freezer for up to 2 months and reheat when ready!
3. Can I reheat the cookies?
Yes — and we recommend it! Microwave for 10–15 seconds or warm in the oven at 300°F for 3–5 minutes for that fresh-baked feel.
4. Do you offer local pickup or delivery?
Not Right now, we only ship within the U.S. and Canada.
5. Do your cookies contain nuts or allergens?
Some of our cookies may contain or come into contact with nuts, dairy, eggs, soy, and gluten. While we list ingredients in each product description, we do not recommend our products for people with severe allergies, as all cookies are made in the same kitchen.
6. Can I send cookies as a gift?
Yes! Just enter the recipient’s name and shipping info at checkout. Want to include a gift note? Leave your message in the order notes section — we’ll make it sweet.
7. Do you offer custom or bulk orders?
We do! Whether you're planning an event or gifting to a group, we’d love to bake something special for you. Send us a message on Instagram @bakedbymilacookies or email us to bakedbymilacookies@gmail.com
8. What’s the best way to store the cookies?
Keep cookies in an airtight container at room temperature. For longer storage, freeze them and reheat later. (We won’t judge if you eat them frozen)